CGHS Dental Clinic in Dwarka — Empanelled & NABH Accredited

Dental Quest is a CGHS empanelled dental clinic in Sector 19, Dwarka, New Delhi — and one of the few in Dwarka that is also NABH accredited. CGHS beneficiaries are treated here at scheme rates, with cashless treatment for pensioners and other eligible categories. We also accept DGEHS, CAPF, CISF, ECHS and Air India panels.

Call +91 70707 06828 to check your eligibility before you visit.

  • EmpanelmentCGHS & DGEHS empanelled
  • AccreditationNABH accredited
  • LocationSector 19, Dwarka, New Delhi
  • Nearest CGHS WCWC D100, Sector 23, Dwarka
  • CashlessYes — for pensioners & eligible categories
  • OpenMon–Sat, 9:00 AM – 8:00 PM

Which government panels does Dental Quest accept?

Dental Quest is empanelled with six government and public-sector health schemes. If you or a family member is covered by any of these, you can be treated here at scheme rates:

  • CGHS — Central Government Health Scheme, for central government employees and pensioners
  • DGEHS — Delhi Government Employees Health Scheme
  • CAPF — Central Armed Police Forces
  • CISF — Central Industrial Security Force
  • ECHS — Ex-Servicemen Contributory Health Scheme
  • Air India — serving employees and retired staff

Our panel desk handles the paperwork side of this every working day — verifying permissions, preparing estimate slips and assembling claim sheets — so beneficiaries are not left chasing documents between the clinic and their department.

Why NABH accreditation matters for your CGHS treatment

This is the part most patients are never told, and it has a direct effect on the treatment you receive.

CGHS reimburses empanelled facilities at two levels. A NABH accredited facility is reimbursed at the full published rate. A non-NABH facility is reimbursed roughly 15% below that. NABH accreditation is the quality standard CGHS itself uses as its benchmark — it covers infection control, sterilisation protocol, clinical documentation, patient safety and patient rights.

The practical meaning for you: at a NABH accredited CGHS clinic, the facility is not absorbing a shortfall on every procedure, and it has been independently audited against a national safety standard. In Delhi, 183 dental clinics are CGHS empanelled but only 52 of them hold NABH accreditation. Dental Quest is one of them.

We are also AERB registered for dental radiography, which is the separate statutory requirement for operating dental X-ray and OPG equipment.

What CGHS covers, and what it does not

The CGHS dental schedule covers the great majority of routine and restorative dental work, including:

  • Root canal treatment, single and multi rooted
  • Tooth extraction, including complicated and impacted extractions
  • Scaling and cleaning
  • Crowns in several material options
  • Dentures
  • Fixed and removable orthodontic appliances

Two significant treatments are not on the CGHS schedule: dental implants and clear aligners. These are not covered, so even a CGHS beneficiary pays for them privately. This catches a lot of patients by surprise partway through treatment, which is why we say it upfront.

Where a covered alternative exists, we will tell you. A CGHS-covered crown and bridge, for instance, can replace a missing tooth without implant surgery — it is not identical treatment, but it is a legitimate option and it is covered. You should hear both before you decide.

How the CGHS referral process works

Most delays happen because a patient arrives without the right paper. The sequence is:

  1. Visit your CGHS Wellness Centre. For most Dwarka residents this is CGHS Wellness Centre D100, Sector 23, Dwarka.
  2. Get a referral. The CMO in-charge, a General Duty Medical Officer or a Specialist issues it.
  3. Check the validity. A referral is valid for one month from the date of issue.
  4. Come to Dental Quest with the referral. One referral covers up to 3 visits to the same empanelled facility, and up to 3 different specialists per visit.
  5. Carry photocopies. Keep copies of the referral for your follow-up appointments.
  6. Endorsement where required. Some listed procedures need endorsement by the CGHS Medical Officer after the specialist recommends them.

Two important exceptions

If you are 75 or older, you may consult a specialist at an empanelled facility directly, without a referral.

In a medical emergency, no referral is required. Come in, or call +91 70707 06828 on your way.

Cashless or reimbursement — which applies to you?

This is the single most common point of confusion, and the answer depends on your category:

Your categoryHow payment works
Pensioners and other eligible categoriesCashless (credit) treatment at an empanelled facility. You do not pay at the clinic for covered procedures.
Serving employeesYou pay at the clinic and claim reimbursement from your Ministry or Department afterwards. We provide the itemised bill and documentation your claim needs.
Treatment at a non-empanelled clinicNo credit facility at all. Reimbursement is capped at approved CGHS rates, so you absorb any difference.

Documents to bring

  • Your CGHS card (or DGEHS / CAPF / CISF / ECHS / Air India card)
  • Referral letter from your CGHS Wellness Centre
  • Specialist authorization letter, where the procedure requires one
  • Photocopies of the referral for follow-up visits
  • A government photo ID

Not sure what applies to your case? Call us before you travel — we will tell you exactly what to bring, and whether you need the referral first.

Check your panel eligibility in one callCGHS, DGEHS, CAPF, CISF, ECHS and Air India beneficiaries — Sector 19, Dwarka. Mon–Sat, 9 AM to 8 PM.

Call +91 70707 06828

Frequently asked questions about CGHS dental treatment in Dwarka

Is Dental Quest CGHS empanelled?

Yes. Dental Quest, Sector 19 Dwarka, is a CGHS empanelled dental clinic and is listed on the official CGHS empanelment records. We are also NABH accredited, which is the higher of the two CGHS reimbursement tiers.

Which is the nearest CGHS Wellness Centre to Dwarka?

CGHS Wellness Centre D100 in Sector 23, Dwarka serves most Dwarka residents. Delhi has 121 CGHS wellness centres in total. Your referral for dental treatment is issued from your registered wellness centre.

Do I need a referral to visit a CGHS dental clinic?

In most cases yes — a referral from your CGHS Wellness Centre, issued by the CMO in-charge, a General Duty Medical Officer or a Specialist. There are two exceptions: beneficiaries aged 75 and above may consult a specialist directly without a referral, and no referral is required in a medical emergency.

How long is a CGHS referral valid?

One month from the date of issue. Within that month the referral covers up to 3 visits to the same empanelled facility, and you may see up to 3 different specialists per visit. Carry photocopies of the referral to your follow-up appointments.

Is CGHS dental treatment cashless?

It depends on your category. Pensioners and other eligible categories receive cashless credit treatment at an empanelled facility such as Dental Quest. Serving employees pay at the clinic and then claim reimbursement from their Ministry or Department — we provide the itemised billing your claim requires.

Is root canal treatment covered by CGHS?

Yes. Root canal treatment is on the CGHS dental schedule for both single rooted and multi rooted teeth. Dental Quest is CGHS empanelled and NABH accredited, so treatment is at the full published rate tier. Pensioners are treated cashless.

Does CGHS cover dental implants?

No. The CGHS dental schedule contains no entry for dental implants, so implants are paid privately even by CGHS beneficiaries. Where a CGHS-covered alternative such as a crown and bridge is clinically appropriate, we will explain that option alongside the implant rather than presenting only one.

Does CGHS cover clear aligners or braces?

Clear aligners are not on the CGHS schedule and are paid privately. Conventional orthodontics is covered — both fixed and removable orthodontic appliances appear on the CGHS dental schedule.

Why does NABH accreditation change the CGHS reimbursement?

CGHS pays NABH accredited facilities the full published rate and reimburses non-NABH facilities approximately 15% lower, because NABH is the independent quality standard CGHS uses as its benchmark for infection control, sterilisation, clinical documentation and patient safety. Only 52 of the 183 CGHS empanelled dental clinics in Delhi hold NABH accreditation.

Which documents should I bring to my CGHS dental appointment?

Bring your CGHS card, the referral letter from your wellness centre, a specialist authorization letter if your procedure requires one, photocopies of the referral for follow-up visits, and a government photo ID. Call us beforehand if you are unsure what your case needs.

Can DGEHS, CAPF, CISF, ECHS and Air India beneficiaries be treated at Dental Quest?

Yes. Dental Quest is empanelled with CGHS, DGEHS, CAPF, CISF, ECHS and Air India. Each scheme has its own authorization workflow; our panel desk handles the permissions, estimate slips and claim documentation for all six.

What happens if I go to a dental clinic that is not CGHS empanelled?

There is no cashless facility at a non-empanelled clinic. You pay in full and can claim reimbursement only up to the approved CGHS rate, so any amount above that comes out of your pocket. Choosing an empanelled facility avoids that gap entirely.

Dental Quest — 4th Floor, Kothi No. 485 & 486, Pocket 1, Sector 19, Dwarka, near Max Hospital, New Delhi 110075. Phone +91 70707 06828. Open Monday to Saturday, 9:00 AM to 8:00 PM. CGHS, DGEHS, CAPF, CISF, ECHS and Air India empanelled. NABH accredited. AERB registered.